Kunshan Decent Metal Products Co., Ltd.
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  • Q: Why choose your factory?

    Over 10 years specialized on heat exchanger tube production, in-house production & testing equipment, stable quality & competitive price with full technical support.

  • Q: Is your package safe for shipment?

    Moisture-proof film + bubble wrap + wooden/iron case package, anti-collision & anti-rust for long-distance sea transportation.

  • Q: What info needed for accurate quotation?

    Please advise material grade, OD & wall thickness, length per piece, quantity, working medium/temp/pressure and surface finish(BA/inner grooved/plain).

  • Q: How can I get updates on product development if I don't go to your company?

    Business specialists regularly share production videos and quality inspection reports, along with photos of key processes, and send packing lists and container photos before shipment.

  • Q: What should I do if I haven't received the item?

    After shipment, we will provide a complete set of bills of lading and tracking numbers, and track the logistics throughout the entire process. In case of lost or damaged items, we will cooperate with the freight forwarder to handle the claims process and assist the customer with remedial solutions.

  • Q: How is your after-sales service?

    We provide continuous technical support after shipment, respond to any questions within 24 hours, analyze the causes of product quality issues free of charge, and replenish stock or negotiate compensation solutions as needed.

  • Q: Can I order samples?

    Samples can be ordered. Regular stock items are shipped quickly. Non-standard custom samples are made according to drawings. Sample fees can be deducted from the payment after mass production.

  • Q: What is the monthly supply capacity?

    The factory currently has 20 fully automated argon arc welding production lines (including 3 high-precision ion welding production lines), with a monthly comprehensive production capacity of approximately 280-350 tons of stainless steel, titanium, and special alloy welded pipes; the monthly production capacity of standard BA bright heat exchange tubes is stable at around 300 tons; customized non-standard pipes can be flexibly expanded according to order scheduling; during peak seasons, outsourcing for precision processing can be coordinated, and the maximum monthly production capacity can be increased to 420 tons, which can smoothly handle large and small batch foreign trade orders.